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--- ict_services [2022/01/24 12:37]
verhoeven created
+++ ict_services [2024/08/01 14:59] (current)
nzhou
@@ Line 1: / Line 1: @@
-======Ict Services======
+======Computer Support======
-**Computer support group**\\
+===Computer Group===
-The computer Support group provides dedicated support for the computing infrastructure of Leiden Observatory
+The computer Support group provides dedicated support for the computing infrastructure of Leiden Observatory.
 Any requests for general assistance should be addressed: <computerworkers@strw.leidenuniv.nl>\\
-For personal consults visit room 406 in the Huygens Laboratorium.
+For personal consults please visit BM.4.20.
-For standard office furniture, contact Eric van der Kraan, ☎ 071-5278444 or <evdkraan@strw.leidenuniv.nl>
-For technical support and basis use of systems, contact Aart Vos, ☎ 071-5275282 or <vos@strw.leidenuniv.nl>\\
 See also info on the [[https://www.staff.universiteitleiden.nl/ict?cf=science&cd=leiden-observatory|ict helpdesk]]
 and [[https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?id=sterrewacht_strw|computer pages wiki]]
+===Printers===
+The printers locate in BW3 and BW4. The papier is refilled on a daily basis. When the printer is out of order (no paper / new toner), you can contact the secretariat. As this is a faculty service, the secretaries need to contact the Service Desk.
+===Fixed Telephony===
+Observatory offices have one landline connected telephone per room. If you have questions about your phone number or how activate or to log into the telephone, contact Nancy Zhou.

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