https://helpdesk.strw.leidenuniv.nl/wiki/ 2026-08-26T03:05:03+00:00 https://helpdesk.strw.leidenuniv.nl/wiki/ https://helpdesk.strw.leidenuniv.nl/wiki/lib/exe/fetch.php?media=wiki:logo.png text/html 2026-08-25T14:56:28+00:00 jansen (jansen@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?id=generic:laptopprint&rev=1787669788&do=diff Printing from laptops FIRST: when you are printing from the wireless network, make sure you use a VPN (institute VPN or EduVPN) as a means of authenticating and becoming part of the institute network; EduROam in general, as a worldwide network, is not considered text/html 2026-08-19T10:18:57+00:00 jansen (jansen@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?id=manuals:overleaf&rev=1787134737&do=diff Visit the [Overleaf portal] for our faculty for more information . Visit [Overleaf Help] for more information on institutional licenses in general. I do not have an Overleaf account yet * Visit the [Overleaf portal] for our faculty. * Click on the big green button “Log in through your institution“ in the middle of the portal page. text/html 2026-08-19T08:11:07+00:00 jansen (jansen@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?id=gitlab_notes&rev=1787127067&do=diff Gitlab Notes The physics and astronomy Institutes runs a private instance of Gitlab accessible to all institute members available at <https://gitlab.lorentz.leidenuniv.nl> , <https://gitlab.physics.leidenuniv.nl> and <https://gitlab.strw.leidenuniv.nl>. You are strongly encouraged to use it to collaborate with your colleagues and fellow scientists anywhere in the world. Accounts for external users can be requested via text/html 2026-08-18T14:49:30+00:00 jansen (jansen@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?id=gitlab:idp&rev=1787064570&do=diff Gitlab login through IDP Connecting your local gitlab account to your account on our identity provider (idp) will give you the benefit of Single Sign-on (SSO) and the security of two-factor authentication . To set this up, first log in with your existing gitlab account. Then click on your profile icon (top left in the default layout) and choose text/html 2026-08-18T07:16:40+00:00 jansen (jansen@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?id=strw:accounts&rev=1787037400&do=diff All you need to know about accounts There are two accounts with which you have to work during your stay at the Observatory: * STRW account, personal account at the Observatory * ULCN account, personal account for the central university facilities text/html 2026-08-04T12:48:35+00:00 jansen (jansen@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?id=start&rev=1785847715&do=diff Latest news (latest update: 2025-11-20)Latest Problems Reported by Leiden University ISSC ---------- Working from home Here are some useful tips for working from home: Remote access SSH,VNC,X2GO,RDP Videoconferencing Remote teaching Computer Documentation Wiki If you have a problem with your computer, your network connection, software wishes, license usage etc, please file the problem at text/html 2026-07-31T14:28:36+00:00 jansen (jansen@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?id=sterrewacht_strw&rev=1785508116&do=diff Sterrewacht Leiden / Leiden Observatory Beware of Phishing Emails THINK before you click A phishing email is an email that looks like originating from a reputable institution and that usually contains a request to click on a link to confirm/modify etc.. one's credentials. In fact this link will text/html 2026-06-17T15:08:58+00:00 jansen (jansen@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?id=linux:fedora_43&rev=1781708938&do=diff Fedora 43 announcement, news and known issues ---------- Once a year, we upgrade all the desktop systems to the latest version of Fedora, our Linux desktop operating system. General information * Fedora 43 release notes * Common Known Issues and workarounds Local links: * Linux desktop environments * Fedora compatibility settings * Fedora tips New in F43, or in our Fedora setup: text/html 2025-10-07T14:19:06+00:00 jansen (jansen@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?image=linux%3Alinux_teams_5.png&ns=linux&rev=1759846746&tab_details=history&media_do=diff&do=media <img src="https://helpdesk.strw.leidenuniv.nl/wiki/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=4087a4&amp;media=linux:linux_teams_5.png" alt="linux_teams_5.png" loading="lazy" width="500" height="500" /> text/html 2025-10-07T14:12:38+00:00 jansen (jansen@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?image=linux%3Alinux_teams_4.png&ns=linux&rev=1759846358&tab_details=history&media_do=diff&do=media <img src="https://helpdesk.strw.leidenuniv.nl/wiki/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=974320&amp;media=linux:linux_teams_4.png" alt="linux_teams_4.png" loading="lazy" width="500" height="500" /> text/html 2025-10-07T14:02:41+00:00 jansen (jansen@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?image=linux%3Alinux_teams_3.png&ns=linux&rev=1759845761&tab_details=history&media_do=diff&do=media <img src="https://helpdesk.strw.leidenuniv.nl/wiki/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=6c8a77&amp;media=linux:linux_teams_3.png" alt="linux_teams_3.png" loading="lazy" width="500" height="500" /> text/html 2025-10-07T14:02:41+00:00 jansen (jansen@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?image=linux%3Alinux_teams_1.png&ns=linux&rev=1759845761&tab_details=history&media_do=diff&do=media <img src="https://helpdesk.strw.leidenuniv.nl/wiki/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=e85199&amp;media=linux:linux_teams_1.png" alt="linux_teams_1.png" loading="lazy" width="500" height="500" /> text/html 2025-10-07T14:02:41+00:00 jansen (jansen@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?image=linux%3Alinux_teams_2.png&ns=linux&rev=1759845761&tab_details=history&media_do=diff&do=media <img src="https://helpdesk.strw.leidenuniv.nl/wiki/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=adb6b4&amp;media=linux:linux_teams_2.png" alt="linux_teams_2.png" loading="lazy" width="500" height="500" /> text/html 2025-08-27T12:48:30+00:00 jansen (jansen@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?image=linux%3Anextcloud-app-passwords-1.png&ns=linux&rev=1756298910&tab_details=history&media_do=diff&do=media <img src="https://helpdesk.strw.leidenuniv.nl/wiki/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=daa25d&amp;media=linux:nextcloud-app-passwords-1.png" alt="nextcloud-app-passwords-1.png" loading="lazy" width="500" height="500" /> text/html 2025-08-26T08:07:55+00:00 jansen (jansen@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?image=linux%3Anextcloud-sociallogin-usersettings.png&ns=linux&rev=1756195675&tab_details=history&media_do=diff&do=media <img src="https://helpdesk.strw.leidenuniv.nl/wiki/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=1e03c3&amp;media=linux:nextcloud-sociallogin-usersettings.png" alt="nextcloud-sociallogin-usersettings.png" loading="lazy" width="500" height="500" /> text/html 2025-04-07T09:46:16+00:00 deul (deul@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?image=manuals%3Aselection_717.png&ns=manuals&rev=1744019176&tab_details=history&media_do=diff&do=media <img src="https://helpdesk.strw.leidenuniv.nl/wiki/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=9c0565&amp;media=manuals:selection_717.png" alt="selection_717.png" loading="lazy" width="500" height="500" /> text/html 2025-02-04T11:40:50+00:00 intema (intema@undisclosed.example.com) 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src="https://helpdesk.strw.leidenuniv.nl/wiki/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=bf7694&amp;media=general:picture18.png" alt="picture18.png" loading="lazy" width="500" height="500" /> text/html 2025-02-04T11:40:50+00:00 intema (intema@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?image=general%3Apicture19.jpg&ns=general&rev=1738669250&tab_details=history&media_do=diff&do=media <img src="https://helpdesk.strw.leidenuniv.nl/wiki/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=d022ff&amp;media=general:picture19.jpg" alt="picture19.jpg" loading="lazy" width="500" height="500" />