https://helpdesk.strw.leidenuniv.nl/wiki/ 2026-06-08T03:05:14+00:00 https://helpdesk.strw.leidenuniv.nl/wiki/ https://helpdesk.strw.leidenuniv.nl/wiki/lib/exe/fetch.php?media=wiki:logo.png text/html 2018-02-16T08:50:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?id=generic:filesender&rev=1518771001&do=diff FileSender The University of Leiden provides a file transfer service called `filesender' to securely transfer large files using encryption. The service is available at <https://www.surffilesender.nl/en> Login using your UL account and follow the indications on screen. text/html 2026-03-30T09:26:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?id=generic:laptop_connectivity&rev=1774862804&do=diff Laptop connectivity Getting online There are several networks in our buildings, both wired and wireless. For the wired connections, please make sure you connect to our designated laptop networks; connecting to the desktop network directly will not work, and may cause security issues. When in doubt, contact the computer group. text/html 2026-06-02T12:05:52+00:00 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?id=generic:laptopprint&rev=1780401952&do=diff Printing from laptops FIRST: when you are printing from the wireless network, make sure you use a VPN (institute VPN or EduVPN) as a means of authenticating and becoming part of the institute network; EduROam in general, as a worldwide network, is not considered text/html 2026-01-12T13:59:29+00:00 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?id=generic:order_hardware&rev=1768226369&do=diff Ordering Computer Hardware We offer the opportunity to acquire IT hardware that you may require for your work. This can vary from ordering a USB flash drive to a high-end server. When ordering hardware, there are several things to keep in mind * text/html 2025-10-07T11:48:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?id=generic:rdp_linux&rev=1759837715&do=diff Microsoft Remote Desktop on Linux This page describes how to connect to a Windows system at the institute, from your own Linux machine, either on the laptop or wireless network, or from outside the institute. The same method also works when connecting to Linux servers that have the text/html 2025-10-07T12:33:03+00:00 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?id=generic:rdp_mac&rev=1759840383&do=diff Microsoft Remote Desktop on MacOS This page describes how to connect to a Windows system at the institute, from your own Mac, either on the laptop or wireless network, or from outside the institute. Alternatively, for PHYSICS, you can make use of the RDP gateway to access your Windows desktop. Please visit text/html 2026-04-07T13:44:54+00:00 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?id=generic:wireless&rev=1775569494&do=diff Wireless: Eduroam The wireless network in our buildings is the international educational network Eduroam. Eduroam This is the standard Educational Roaming Network that you may already be used to. It provides secure wireless access using your ULCN account information not only at this University but in principle everywhere in the educational world. For details how to setup the Eduroam connection see